Shipping & Returns

Delivery Timeframes

Zone	Estimated Days
Metro Cities	2–3 business days
Tier-2 / Tier-3 Cities	3–5 business days
Remote / Rural Areas	5–8 business days

Shipping Charges

• Orders above ₹3,000 — Free Shipping
• Orders ₹1,000–₹2,999 — ₹79 flat shipping fee
• Orders below ₹1,000 — ₹99 flat shipping fee
• Cash on Delivery — additional ₹50 COD handling fee

Order Processing

Orders are processed within 24 hours on business days (Monday–Saturday, 9 AM–6 PM IST). Orders placed after 3 PM or on Sundays/public holidays are processed the next business day.

Tracking

Once your order is dispatched, you'll receive a tracking link via email. You can also track your order on our Track Order page.

Failed Delivery

If a delivery attempt fails, the courier will retry twice. After two failed attempts the order is returned to our warehouse. We will contact you to arrange re-shipment (re-shipping charges apply).

Return Eligibility

Items can be returned within 30 days of delivery if they are:

• Unworn and unwashed
• In original packaging with all tags intact
• Not marked as "Final Sale"

Non-Returnable Items

• Items sold on clearance / final sale
• Items showing signs of wear or damage
• Items without original tags or packaging

How to Initiate a Return

1. Go to My Account → Orders
2. Select the item(s) you wish to return
3. Choose a reason and submit the return request
4. We'll arrange a free pickup from your address within 2 business days

Refund Timeline

Payment Method	Refund Time
UPI / Net Banking	3–5 business days
Credit / Debit Card	5–7 business days
COD Orders	5–7 business days (bank transfer)

Exchanges

We currently do not support direct exchanges. Please return the original item and place a new order for the desired size/colour.

Damaged or Wrong Items

If you received a damaged or incorrect item, contact us within 48 hours of delivery at Contact Us with photos and your order number. We'll arrange a replacement at no cost.